At Liberty Autos, we have so many wonderful people working together to make your car purchase a great experience. I look forward to seeing them each morning and miss them on their days off. It’s truly rare to have a team of people who care about each other and about doing their best for the customer. I decided to start a series called the Liberty Star so that you can get to know the wonderful people who make up our team.
First, I’d like to introduce you to our youngest Lot Leader, Nathalie Alvarado. Nathalie works at 209 W. Little York and has become an expert in the car business. She’s done it all, from buying cars at auctions to putting the prices on the windshields. Above all else, Nathalie is a pleasure to work with, and she’s one of the most honest people you’ll ever meet. When you’re buying a car from Nathalie, you know she’s steering you right! So, here are some questions I asked Nathalie about her career at Liberty and the answers she gave me.
When did you start working at Liberty?
August of 2007, I was 19 years old. I graduated from Sam Houston High School in 2006, went to college for a year, and then started looking for a job. My mom bought my first car here at Liberty. I came in every week to make the payment. Every time, I’d talk to Juanita, the manager. One day, she offered me a job.
What was the first car you sold?
It was a 2005 Impala. I had only been on the job a few days, but my manager helped me through each step. I remember that Impalas were really hot in 2006.
What is the most satisfying aspect of selling cars?
Making the customer happy. I feel like I fulfilled a need for that person when I sell them a car. Since I was 19 years old when I started at Liberty, working here has helped me grow up and become more mature. Now that I’m a new mom I see how important it is to have a reliable car. It feels great to help a person get a car they can trust.
What do you like best about working at Liberty?
We do a lot of multi-tasking, from getting a car ready to pricing it to getting to know the customers and putting them in the right car. Every day is challenging, and I feel like I’ve accomplished a lot.