Archive for February, 2015
At Liberty Autos, we have so many wonderful people working together to make your car purchase a great experience. I look forward to seeing them each morning and miss them on their days off. It’s truly rare to have a team of people who care about each other and about doing their best for the customer. I decided to start a series called the Liberty Star so that you can get to know the wonderful people who make up our team.
First, I’d like to introduce you to our youngest Lot Leader, Nathalie Alvarado. Nathalie works at 209 W. Little York and has become an expert in the car business. She’s done it all, from buying cars at auctions to putting the prices on the windshields. Above all else, Nathalie is a pleasure to work with, and she’s one of the most honest people you’ll ever meet. When you’re buying a car from Nathalie, you know she’s steering you right! So, here are some questions I asked Nathalie about her career at Liberty and the answers she gave me.
When did you start working at Liberty?
August of 2007, I was 19 years old. I graduated from Sam Houston High School in 2006, went to college for a year, and then started looking for a job. My mom bought my first car here at Liberty. I came in every week to make the payment. Every time, I’d talk to Juanita, the manager. One day, she offered me a job.
What was the first car you sold?
It was a 2005 Impala. I had only been on the job a few days, but my manager helped me through each step. I remember that Impalas were really hot in 2006.
What is the most satisfying aspect of selling cars?
Making the customer happy. I feel like I fulfilled a need for that person when I sell them a car. Since I was 19 years old when I started at Liberty, working here has helped me grow up and become more mature. Now that I’m a new mom I see how important it is to have a reliable car. It feels great to help a person get a car they can trust.
What do you like best about working at Liberty?
We do a lot of multi-tasking, from getting a car ready to pricing it to getting to know the customers and putting them in the right car. Every day is challenging, and I feel like I’ve accomplished a lot.
It doesn’t take long to realize that Houston is a car city. Drive down any of our freeways or main thoroughfares, and you’ll see that it’s flanked with car dealerships. With all of the dealerships around, how do you choose? Let me tell you what sets us apart.
The Price and Down Payment are on the Windshield
Whether you drive to one of our four lots or use our website to search our inventory, you will see the price and down payment on the windshield of every vehicle. It’s right there for you to see and consider. We know your time is valuable, and comparing prices is the first step in choosing a vehicle. To make your selection process faster and easier, we put that necessary piece of information right on the windshield.
You Buy Here. You Pay Here.
We sell you the car, and we finance the car. We do not sell your loan to some faceless bank. We develop a personal relationship with our customers and stick with them through the duration of their financing. The same person who sold you the car will be the same person who greets you when you come in to make a payment. If you have a problem making your payment, you’ll get to talk to someone who already knows you, not some stranger who may not even be in the samecountry!
We do NOT install GPS or Starter Interrupters on our vehicles
Many car dealers install GPS tracking devices or starter interrupters on their vehicles before selling them. These devices give the dealer the power to interfere with your ability to drive your vehicle. I can’t imagine a more terrifying situation than being in an emergency and not being able to turn on my car, because someone somewhere flipped a switch. Likewise, we are not watching your movements through a GPS tracker. It’s just not the way we do business at Liberty. We believe in communicating with our customers and finding a payment plan that works for them if circumstances come up that hold up their original schedule.
Our Vehicles are Hand Selected by Experienced Buyers
Every single Liberty car, truck, SUV, or van has been selected by some of the most experienced car buyers in the state of Texas. Our buyers stock our lots with the best vehicles at the best prices. You’ll see that our lots are full of a wide variety of makes and models with low miles at prices that beat the competition. The reason for this is because we have experienced buyers working hard to make sure Liberty has the best to offer our customers.
These are just a few of the things that set us apart from the rest of the car dealerships in Houston. As our customers already know, Liberty is cut above the rest. When you’re ready to buy a car, come see us and experience The Liberty Difference.